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Sid_Colibri
Level 2 Contributor

Marketplace lead

We just received our 1st lead on the marketplace. After we accept the lead what would be the next step?

Do we talk to the customer and mark it Win OR  Lost on the MPN portal?

Ideally, we email the customers on other platforms as soon as we receive a lead.market

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JASA1976
Level 6 Contributor

You need to contact the customer on the details in the lead after marking the lead as accepted. Use the contact details in the lead, and then once you've won or lost update the lead in the partner portal.

 

https://docs.microsoft.com/en-us/azure/marketplace/partner-center-portal/commercial-marketplace-get-customer-leads