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Level 1 Contributor

How to file a complaint regarding certified partners?

For the life of me I can't find a way to contact someone at Microsoft regarding one of their "trusted" partners who sold me a botched activation code for Windows 10. I chose to buy it from them for the sole reason that Microsoft vouches for them, and now it's been two months and they don't even answer my messages anymore.

Well then, Microsoft said I could trust them, I expect Microsoft to pressure them into giving me a valid code.

Again, I couldn't find a more apropriated channel for this, so if this isn't the place, please show me how to proceed.