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astrodileepa
Level 1 Contributor

How can a end-user/customer check the resellers MPN ID

I have a customer who wants to check their existing reseller's MPN ID. Where can this be located? 

1 ACCEPTED SOLUTION
JanoschUlmer
Microsoft

Yes, this is the IngramMicro-labeled version of the transfer process I mentioned above as "legacy Azure subscription transfer" - Ingram links to the same transfer form provided by Microsoft. So, what I mentioned above is still true - This is not about the MPN ID, but the old Partners tenant ID.

 

Ingram mentions on this page that you don't need to fill out this section where it is asked for this ID:

"Complete Customer information, and sections 1 and 2 of the form"

 

And that is not a surprise. the request will need to be opened by the old Partner anyhow, they can then enter this info easily.

 

You could also ask Ingram why are they not using the new process to transfer to Azure Plan, but still use the legacy transfer, which is actually a lot more work for everybody involved. it works in either case though without you needing to know any IDs of the former Partner.

Kind regards,
Janosch
Get consultations form Technical Presales & Deployment services team via https://aka.ms/technicalservices

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5 REPLIES 5
JanoschUlmer
Microsoft

@astrodileepa : Why does the customer want to do this?

Are they trying to verify if the MPN ID entered is a valid one?

If yes - What they could do is to try associating the IDs themselves and see if the system accepts them and what Partner information is displayed.

E.g. this can be easily done in the Azure Portal (even when there is no Azure subscription) using the PAL method: Link an Azure account to a partner ID | Microsoft Docs

 

If they want to know what the MPN ID is for a certain partner company name, then there is no option to do that. Again I wonder why they care about the MPN ID?

Kind regards,
Janosch
Get consultations form Technical Presales & Deployment services team via https://aka.ms/technicalservices
astrodileepa
Level 1 Contributor

@JanoschUlmer Thanks for the reply. The real reason behind knowing the MPN ID of the existing reseller is to move from one CSP reseller to another. In this process, the customer has to fill out a form containing info about the existing re-seller. So the customer needs to get it filled out.

JanoschUlmer
Microsoft

@astrodileepa : You are referring to the form to request transfer of an Azure Plan subscription in Partner Center where it says "Current partner Microsoft ID"? This is not the MPN ID, but the AzureAD tenant ID of the old Partner. And since the old Partner needs to confirm the transfer request anyway, I would simply ask them for this information when talking with them about the wish to transfer to subscription.

If this is about the form to request a transfer of a legacy Azure subscription, then the old Partner will need to fill out the form and open the support ticket anyway, and they can add this information.

Kind regards,
Janosch
Get consultations form Technical Presales & Deployment services team via https://aka.ms/technicalservices
astrodileepa
Level 1 Contributor

@JanoschUlmer I'm referring to this documentation and the process. In that, there's a document to be filled out...Which requires Current CSP Microsoft ID*:

 

Please refer to the documentation here - https://ingrammicro-assist.freshdesk.com/support/solutions/articles/66000399968

JanoschUlmer
Microsoft

Yes, this is the IngramMicro-labeled version of the transfer process I mentioned above as "legacy Azure subscription transfer" - Ingram links to the same transfer form provided by Microsoft. So, what I mentioned above is still true - This is not about the MPN ID, but the old Partners tenant ID.

 

Ingram mentions on this page that you don't need to fill out this section where it is asked for this ID:

"Complete Customer information, and sections 1 and 2 of the form"

 

And that is not a surprise. the request will need to be opened by the old Partner anyhow, they can then enter this info easily.

 

You could also ask Ingram why are they not using the new process to transfer to Azure Plan, but still use the legacy transfer, which is actually a lot more work for everybody involved. it works in either case though without you needing to know any IDs of the former Partner.

Kind regards,
Janosch
Get consultations form Technical Presales & Deployment services team via https://aka.ms/technicalservices

View solution in original post