CPOR Eligibility: Dynamics Business Central

[BReid]

Hi all

I'm attempting to make a Business Applications - OSU claim against a customer tenant running Dynamics BC. When creating the claim in Partner Center, I can get as far as entering the partner location, the customer domain and the Domain ID (Tenant ID). After entering that information I'm given a message stating that there are no eligible subscriptions active on the tenant. The frontline support agent has confirmed that there are not eligible subscriptions on the tenant. I've asked them to clarify whether or not Dynamics BC workloads are eligible but have not received a response.

Has anyone here experienced the same scenario or a similar scenario? Does anybody here know definitively whether or not Dynamics BC workloads are CPOR eligible? None of the incentives documentation calls this out specifically, but I'd be shocked to learn that MSFT is pushing BC without enabling partners to make claims.

Thanks.

[JanoschUlmer]

@BReid : BC is eligible, see the resource gallery which includes a product table that lists eligible products: https://partner.microsoft.com/en-us/asset/collection/osu-business-applications-incentive-resources#/

But it might be that nothing is displayed because customer did not buy via EA, but via another channel. The FY23 Microsoft Commerce Incentive program guide details out that CPOR does only work for licenses obtained via EA. If the license was bought directly online you could do DPOR, it the license was bought from a CSP, the CSP Partner will get CSP incentives (D365 Breath incentives), not OSU. 

[BReid]

@JanoschUlmer: Thanks for the reply. 

As I understand it, there's no such thing as an EA for Dynamics BC. Given that CPOR applies solely to EAs, Dynamics BC is not eligible for CPOR. Likewise, given that, "Digital Partner of Record (DPOR) is used for Enterprise Agreement (EA) subscriptions," (Link a PartnerID for Azure performance PAL or DPOR - Partner Center | Microsoft Learn), we can also assume that DPOR doesn't apply to BC licenses, yes?

It seems that the only way to generate incentives by driving BC usage is via CSP. That's fine, but I do think there's a contradiction in some of the underlying documentation. The same article that provides the quoted definition of DPOR also says, "This capability is also enabled for Microsoft 365, Dynamics 365, Business Central, Intune, and Enterprise Mobility Suite subscriptions in the admin portal for those services," (https://learn.microsoft.com/en-us/partner-center/link-partner-id-for-azure-performance-pal-dpor#when-should-i-add-a-partner-of-record-to-my-azure-subscriptions). Those two statements, in the same document, contradict one another. While there are Dynamics licenses available via EA, Business Central is not one of them. Is Business Central an exception to the general definition of DPOR, or does Business Central need to be removed from the article?

[JanoschUlmer · Accepted solution]

@BReid : You are correct, and after thinking about this again I have the feeling that the product table I referenced above for OSU is wrong or outdated. 

As per current incentive guide only CPOR is an eligible association type for OSU incentives:

Two the 2nd aspect - yes, I agree that effectively it is wrong as well. While Microsoft will sell licenses via MCA directly to end customers (MCA Enterprise replacing long term), and BC is available under MCA, afaik for "modern commerce" offers there will be no DPOR anymore.  And as of now BC is also not sold under MOSA agreement online via credit card, so there is currently no form of BC license where a DPOR could be entered.

[BReid]

Great, thank you for your time and for the clarification!