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akumar
Level 4 Contributor

What are side effects of suspending a Azure Subscription?

I have suspeneded the my CSP customer azure subscription. Want to know following things after suspension

 

1) Will Microsoft stop billing for that subscription? (or invoice will be generated with 0 amount ?)

2) What about the resources held under this subscription? If we activate it again does customer get same state which was before suspension? (like VMS, storage, public ips, nics,vpc)

3) Can customer see his resources in Read only mode after login to azure portal for suspended subscription?

4) Is any other side effect?

 

 

 

1 ACCEPTED SOLUTION
JanoschUlmer
Microsoft

1) Billing will be stopped (Subscription/resources will not be included in the recon file for charge dates after the suspension )

2) If they are activated again within 90 days there will be no loss of data and no change in configuration - after 90 days it will be deleted.

3) Customer can log in and see what resources are provisioned and the configuration, so in fact a read - but the customer can not read, meaning not copy something from storage. So he wont be able to backup the data until the subscription is re-enabled.

4) other then the services can not be used, there are no other side effects.

 

See also https://docs.microsoft.com/en-us/partner-center/create-a-new-subscription#suspend-or-cancel-a-subscription

 

 

Kind regards, Janosch
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4 REPLIES 4
JanoschUlmer
Microsoft

1) Billing will be stopped (Subscription/resources will not be included in the recon file for charge dates after the suspension )

2) If they are activated again within 90 days there will be no loss of data and no change in configuration - after 90 days it will be deleted.

3) Customer can log in and see what resources are provisioned and the configuration, so in fact a read - but the customer can not read, meaning not copy something from storage. So he wont be able to backup the data until the subscription is re-enabled.

4) other then the services can not be used, there are no other side effects.

 

See also https://docs.microsoft.com/en-us/partner-center/create-a-new-subscription#suspend-or-cancel-a-subscription

 

 

Kind regards, Janosch
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TodorKostov
Level 2 Contributor

Hi Janosch,

 

Could you please advise if the described process is valid for Azure Plan as well?

 

Thanks,

Todor

TodorKostov
Level 2 Contributor

Hi @JanoschUlmer 

 

Are there any updates that you can share?

 

Todor

JanoschUlmer
Microsoft

@TodorKostov : Almost, the difference with Azure Plan is that currently Partners can't suspend Azure Plan from Partner Center, first each Azure subscription needs to be cancelled in the Azure portal of the end customer. "Cancelled" does not mean things are immediately deleted, the data will be kept 30-90 days, see also Cancel your Azure subscription - Microsoft Cost Management | Microsoft Learn

In case Partner has lost access to the end customer tenant/subscription, the Partner can contact partner Center support.

There is currently work in progress that will allow the Partner to suspend Azure Plan directly from Partner Center again, without taking action on each subscription before. 

Kind regards, Janosch
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