CSP Resellers

Hello all! I want to start selling licences to current customers that bought an annual commitment subscription directly from Microsoft's web page. They want to buy directly from a Partner: 1) licences,  as well as 2) services. Because of several reasons, one of them being: to get the local invoice they would use for tax purposes. Is there a way to cancel (move) the licences directly with Microsoft, and starting a new commitment with the CSP Partner? Thanks! ... View more

We have come across a number of situations where a large enterprise customers will have deployed SMB subscription in the tenant.  These organizations have over 1000 employees and understand that Microsoft (via large resellers) have informed them that it is Ok to have 300 Business premium and move the rest of the users to  MS 365 E3.   There understanding of SMB is that it is per subscription type.   When we were doing SAM audits, we have a play book that was explicit on this that it was not a case, and in BSA audit, clients were fined.     So I decided to try to find a CSP definition for SMB, and there is not a very good definition of a SMB.  In fact there is no definition of a SMB (just the number  300)   So what is the "Official" Microsoft definition of a SMB?  - Does 300 mean company employees?  - Does 300 mean users email address in a tenant? - Does 300 mean a size limit in a specific subscription?   And where  is the 300 definition of SMB?   The real question:  Are we allowed to sell SMB into large enterprise accounts with SMB  subscription (as long as the subscription does not exceed 300 users).  This is what large account resellers are doing. So clarification from Microsoft is needed.               ... View more

Hi everyone! Does anyone here know if the Multi-Geo functionality in MS365 is available through CSP? Everywhere I look it says the customer need EA, but my customer says another reseller claims it is included in CSP offerings. ... View more

I have a customer who is looking at adding Defender for 365 Plan 2 licenses, primarily for the phishing attack functionality and they want to know more about the licensing requirements for it - do all users need the license or only the Admins to setup the simulations? ... View more

Hello. We want to move customers from a retired SKU to a newer one (Dynamics 365 Business Central) and following the steps provided by MS, but when trying to reassign the licenses from the retired subscription to the new one, all the licenses from both subscriptions are combined into one line, and the product shows as already assigned to the user so there's no way to reassign/transition. I've submitted a support ticket but have not had any response for weeks. Has anyone had any success with this? Thanks.   ... View more