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Where startup founders and business decision makers can find the latest Microsoft for Startups announcements and program resources, business best practices, and industry trends to help build and scale their B2B companies.

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Midori
Microsoft

Check your Azure Sponsorship Balance & Usage

 

9 REPLIES 9
Oliverdejohnson
Visitor 1

Hi, Our sponsorship credit was exhausted - and our subscription have been disabled. We didn't get any email inviting us to apply for extension or so.  How do we go about this and also reactivating our subscription?

clouder
Visitor 1

What permissions do you need in the subscription to be able to view this information? 

 

I'm currently Co-Owner in an subscription, but this does not show up in either the Balance or Usage site.

 

Thanks!

kci
Visitor 1

Hi we’re a non profit using Azure Sponsorship.
Our sponsorship is running out next month and we’ve been advised that we should have received an email inviting us to renew.

 

However, no email has been received so we raised a support request last week.

 

Unfortunately no response has been received although the request was acknowledged.

 

Can you advise on what we can do next to resolve this situation please?

JanoschUlmer
Microsoft

@kci : I would advice to move this question in the respective community that moderator focused on this  can have a look on : https://www.microsoftpartnercommunity.com/t5/Partners-for-Social-Impact/ct-p/Partners_for_Social_Impact 

Also the support incident number would be required to take a look at the status of your ticket.

Also adding  @NicoleAfek, she might be able to help or advice where help can be found.

Kind regards,
Janosch
Get consultations form Technical Presales & Deployment services team via https://aka.ms/technicalservices
NicoleAfek
Microsoft

@kci - if you haven't heard back yet, can you reach out through https://nonprofit.microsoft.com/en-us/contactus. Under "Technical Support" select the "Azure Sponsorship" topic and reference your original ticket number for tracking purposes.

Also, as Janosch suggested, you can reach the nonprofit moderators more easily through our Partners for Social Impact group. 

Hope that helps and that you get this resolved.

nestico
Visitor 1

Hi, i was able to access our azure credit and the balance has never used so i wonder if you can help me assign this azure credits balance to my own subcription to start using it. many thanks 

JanoschUlmer
Microsoft

You can not apply the credit to an existing subscription, but you can add a subscription to the same tenant you have your current subscription in. Then you can move the services to the sponsor subscription using this method: https://docs.microsoft.com/en-us/azure/azure-resource-manager/management/move-resource-group-and-subscription

Kind regards,
Janosch
Get consultations form Technical Presales & Deployment services team via https://aka.ms/technicalservices
adnanjee
Microsoft

This is a great resources for startups in the program, I'd like to suggest that we incorporate this into the MfS startups home page from a self-serve perspective, what do startups think? 


@Midori wrote:

 


 

adnanjee
Microsoft

This is a great resource for startups in our program globally - make sure to check it out if you are looking for your Azure balance and usage.