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Where startup founders and business decision makers can find the latest Microsoft for Startups announcements and program resources, business best practices, and industry trends to help build and scale their B2B companies.

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Microsoft

Check your Azure Sponsorship Balance & Usage

 

7 REPLIES 7
Visitor 1

Hi we’re a non profit using Azure Sponsorship.
Our sponsorship is running out next month and we’ve been advised that we should have received an email inviting us to renew.

 

However, no email has been received so we raised a support request last week.

 

Unfortunately no response has been received although the request was acknowledged.

 

Can you advise on what we can do next to resolve this situation please?

Microsoft

@kci : I would advice to move this question in the respective community that moderator focused on this  can have a look on : https://www.microsoftpartnercommunity.com/t5/Partners-for-Social-Impact/ct-p/Partners_for_Social_Impact 

Also the support incident number would be required to take a look at the status of your ticket.

Also adding  @NicoleAfek, she might be able to help or advice where help can be found.

Moderator

@kci - if you haven't heard back yet, can you reach out through https://nonprofit.microsoft.com/en-us/contactus. Under "Technical Support" select the "Azure Sponsorship" topic and reference your original ticket number for tracking purposes.

Also, as Janosch suggested, you can reach the nonprofit moderators more easily through our Partners for Social Impact group. 

Hope that helps and that you get this resolved.

Visitor 1

Hi, i was able to access our azure credit and the balance has never used so i wonder if you can help me assign this azure credits balance to my own subcription to start using it. many thanks 

Microsoft

You can not apply the credit to an existing subscription, but you can add a subscription to the same tenant you have your current subscription in. Then you can move the services to the sponsor subscription using this method: https://docs.microsoft.com/en-us/azure/azure-resource-manager/management/move-resource-group-and-subscription

Microsoft

This is a great resources for startups in the program, I'd like to suggest that we incorporate this into the MfS startups home page from a self-serve perspective, what do startups think? 


@Midori wrote:

 


 

Microsoft

This is a great resource for startups in our program globally - make sure to check it out if you are looking for your Azure balance and usage.