ACTIVATION TIP: Microsoft for Startups OFFICE 365 benefit

[Midori]

As part of your membership in the Microsoft for Startups program, you may have received an Office 365 Business Premium benefit. Follow these steps to activate your benefit:

1. Log in to the Microsoft for Startups portal with the Microsoft Account ID you used when registering for the program.
2. Go to the Offers tab.
3. Select the Redeem Offer Code* link on the Office 365 tile. Please note the number of users allocated with your benefit. You will need this for steps #5 and #6 below.
4. Follow the prompts to set up your Office 365 Business Premium Admin Account. You will be asked to create a user ID and password, and the user ID will end with “.onmicrosoft.com.”
5. When you reach the step to review your order, choose the number of users you would like to activate. The total due will be $0.00 if you don’t exceed the number of users you were allocated.
6. Provide a payment method and place your order. Your credit card will not be charged if you don't exceed the number of users you were allocated and while your benefit is valid.

After completing these steps, use the Admin center to add users, assign product licenses, reset passwords, and manage your subscription.

Questions? Please contact us.

*The offer code must be applied to a new account. It may not be applied to an existing tenant.

[MatteoZanoni]

For us double trouble:

1) I have never received the email to activate the OFFICE 365 benefit

2) When I try to log in with the domain I get the error that password is wrong, but I can't reset it since no-one ever set it and no-one is administrator.

I raised many tickets since Feb, but I have only received automated messages from Microsoft or messages saying that the error is under investigation, without any update or resolution.

This is very bad, tickets raised and abandon despite many reminders I have sent for them.

[lukep]

I've 9 of 10 O365 accounts left to redeem and cannot, keep getting a something went wrong error when I try and purchase additional accounts, tried a couple of browsers and same error.

I was able to buy one last December, but cannot now.

Regards, Luke

[xuchen]

we didn't receive any email for activation either. Is there a solution to this at all? @Midori 

[nitin24]

Me too...tried 100 times and raised a ticket as well. Somehow, MS seems to be quite obsessed with login and pwd at multiple places. That's I all I keep doing and getting an error at the end of the process. @Midori Is there a simple process? Can you live with single sign-in? Can you make this more accessible for the applicants pls? Kindly help us access these wonderful gifts easily. 

[ug]

Hi Midori,

I would kindly ask how I can obtain the Referral ID requested as first information at step 1 of your procedure on the Microsoft Startup Portal.

thx

ug

-

[crossotto]

same issue, did you figure it out?

[Dictalogic]

Hi there, 

I need to buy additional license for my company, I have already used the free licenses, can i pay for the additional licenses using the azure credit that i have ?

Thanks

Ron

[Dictalogic]

Can I add more users in Microsoft Office 365 account as a start-up (My allocation was 10 and i need 11 users), If i provision 11th user, Can i pay the bill via Azure credit that we have received as part of the start-up package ?

[ZitahMcMillan]

My Company already has, and pays for Microsoft outlook accounts, apparently the credits on the start up program can't be straightforwardly transferred over to cover existing email accounts.  They're intended to be top ups rather than replacements.  When I asked if I could replace, to save some cost, the process to transfer all of the data associated with outlook email is incredibly lengthy and honestly, not worth the effort.

[czhu]

If you have any benefit activation, portal, or account issues, please reach out to Tier 1 support for resolution at: http://aka.ms/startuphelpemail

[nitin24]

Hi Czhu, what's the point of then showing this space? you could have just specified this link somewhere in the flow. Only thing that is getting discussed here are COMPLAINTS. 

[ngnayak]

Hello @Midori ,

I am having the same problem - wherein it says the activation email was sent to my id but I haven't recd it. Were you able to resolve the issue? Will be of great help . Thanks and Warm Regards, Giri

[pranav4793]

Hello, we didn't receive any email for activation, I only see a "Access Office Portal"

how can I redeem the offer?

[ngnayak]

Hello @pranav4793 ,

I am having the same problem - wherein it says the activation email was sent to my id but I haven't recd it. Were you able to resolve the issue? Will be of great help . Thanks and Warm Regards, Giri

[ngnayak]

Hello @pranav4793 ,

I am having the same problem - wherein it says the activation email was sent to my id but I haven't recd it. Were you able to resolve the issue? Will be of great help . Thanks and Warm Regards, Giri

[jorgepaz]

Hola, el correo de registro para el programa ya era parte de office 365, y no me deja activar el beneficio .. que debo hacer en este caso?.

[riqra]

Hello, we didn't receive any email for activation, I only see a "Access Office Portal"

https://prnt.sc/th2mwr

how can I redeem the offer?

Thank you

[Rish]

When i was at the step 4 , I accidentally closed the tab, Now what to do ?

[hugoramos84]

I did the same. What about now? @Midori @czhu 

[talia]

I didn't received any code by email, and I created an account onmicrosoft.com but I don't know where I have to put the code that I should had received.

Thanks