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Responding to COVID-19: Partner guidance and resources.

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MARTINFDEZM
Level 2 Contributor

Indirect provider option is not available

The option "Indirect Provider" dissappeared from MPC menu... Why?... How can I access to that functionality?

MARTINFDEZM_0-1603587636068.png

 

1 ACCEPTED SOLUTION
MARTINFDEZM
Level 2 Contributor

Thanks Janosch,

 

Today it is working OK and I'm using same account... maybe it was a temporary problem that now is solved!

 

Best regards,
Martín Fernández

View solution in original post

2 REPLIES 2
JanoschUlmer
Microsoft

This looks like the Partner Center Account you are using has no active Indirect Reseller status. Can you check in Setting if you see a "Reseller Profile" section? Could it be that you have two different accounts for Partner Center, and you currently are using the one where you manage the MPN program vs. the one where you have your Indirect Reseller status.

Maybe you can IM me your details like account name you are using for login and your Partner ID, so I can look this up.

 

Kind regards,
Janosch
Get consultations form Technical Presales & Deployment services team via https://aka.ms/technicalservices
MARTINFDEZM
Level 2 Contributor

Thanks Janosch,

 

Today it is working OK and I'm using same account... maybe it was a temporary problem that now is solved!

 

Best regards,
Martín Fernández

View solution in original post