Introduction to Dynamics 365 Remote Assist

When: Tuesday, June 7, 2022 | 10:00 AM (GMT+01:00)
Where: Online

Delivery language(s): English

Closed captioning language(s): English (UK)

Timezone: CEST (Central European Summer Time)


Register here


Dynamics 365 Remote Assist empowers technicians to collaborate more efficiently by working together from different locations on HoloLens, HoloLens 2, Android, or iOS devices.


In this course you will learn how to set up and use Dynamics Remote Assist to enable field resources and customers to collaborate with remote experts using live video, mixed-reality annotations, and high-resolution snapshots to troubleshoot and solve problems faster.


What’s covered:

Overview of Dynamics 365 Remote Assist
Collaboration capabilities
Mobile & HoloLens devices
Overview of HoloLens and HoloLens 2 app
Dynamics 365 Remote Assist mobile overview
Install the Dynamics 365 Remote Assist model-driven app
Integrated and secure
Mobile Device Management
Licensing requirements
Call flows
Current licensing models
Security and certifications
Use case for Energy Industry
Microsoft Teams and Dynamics 365 Remote Assist