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ldias
Microsoft

Dynamics 365 Customer Engagement - Are you certified?

Earlier this year, role-based certifications were annouced for Dynamics 365 Customer Engagement professionals to showcase their Customer Engagement skills.

 

If you are keen to explore the following Functional Consultant Associate certification paths, this thread will provide you information on the online courses available to help you prepare for the exams:

  • MB-210: Dynamics 365 for Sales Functional Consultant Associate
  • MB-220: Dynamics 365 for Marketing Functional Consultant Associate
  • MB-230: Dynamics 365 for Customer Service Functional Consultant Associate
  • MB-240: Dynamics 365 for Field Service Functional Consultant Associate

The following Developer Associate (Beta) certification path is also available

  • MB-400: Microsoft Power Apps + Dynamics 365 Developer (Beta)

Consultants will be required to complete a pre-requisite exam MB-200 Dynamics 365 Customer Engagement Core in addition to a specialist exam to achieve each of the above Functional Consultant or Developer Associate certifications.

Lee-ann Dias
BizApps - Partner Technical Architect, Microsoft
9 REPLIES 9
ldias
Microsoft

Download the comprehensive guide with all the online learning and instructor led courses for Dynamics 365 for Customer Service Functional Consultant Associate. If you have completed the MB-200: Dynamics 365 Customer Engagement Core exam, you are one step closer to achieving your Dynamics 365 for Marketing Functional Consultant Associate certification.

 

The learning path for MB-220: Dynamics 365 Marketing Functional Associate includes the following online courses:

 

Are you ready to get certified? Here are the exam details.

Lee-ann Dias
BizApps - Partner Technical Architect, Microsoft
ldias
Microsoft

Download the comprehensive guide with all the online learning and instructor led courses for Microsoft Power Apps + Dynamics 365 Solution Architect Expert. If you have completed the MB-200: Dynamics 365 Customer Engagement Core exam and any of the Functional Consultant or Developer Associate certifications you are one step closer to achieving your Microsoft Power Apps + Dynamics 365 Solution Architect Expert certification.
Lee-ann Dias
BizApps - Partner Technical Architect, Microsoft
ldias
Microsoft

Have you achieved the Functional Consultant Associate or Power Apps + Dynamics 365 Developer Associate Certification (Beta) and are keen to pursue the Expert certification path?

 

MB-600: Microsoft Power Apps + Dynamics 365 Solution Architect (Beta) will launch in January 2020. Stay tuned for more updates (including edits to this post)

 

One of the following associate certification will need to be completed in addition to MB-600 to achieve the Microsoft Power Apps + Dynamics

 

  • MB-210: Dynamics 365 for Sales Functional Consultant Associate
  • MB-220: Dynamics 365 for Marketing Functional Consultant Associate
  • MB-230: Dynamics 365 for Customer Service Functional Consultant Associate
  • MB-240: Dynamics 365 for Field Service Functional Consultant Associate
  • MB-400: Microsoft Power Platform + Dynamics 365 Developer Associate

Exam details can be found here

Lee-ann Dias
BizApps - Partner Technical Architect, Microsoft
ldias
Microsoft

Download the comprehensive guide with all the online learning and intructor led courses for Microsoft Power Apps + Dynamics 365 Developer (beta) Associate. If you have completed the MB-200: Dynamics 365 Customer Engagement Core exam, you are one step closer to achieving your DMicrosoft Power Apps + Dynamics 365 Developer (beta) Associate certification.

 

The learning path MB-400: Microsoft Power Apps + Dynamics 365 Developer (beta)  includes the following online courses:

 

Are you ready to get certified? Here are the exam details.

Lee-ann Dias
BizApps - Partner Technical Architect, Microsoft
ldias
Microsoft

Dear Partners,

 

You are invited to Attend an Exam Prep Series!

 

Start with this Virtual Instructor Led Training to begin your onboarding journey as an Microsoft professional.

Take a deeper look at the new MB-200 certification exam by attending this online program focused on Microsoft Dynamics 365 and the Power Platform. It will provide a foundation for other Microsoft Dynamics 365 technology courses. You will get foundational knowledge to build apps on the Power Platform. 

 

Running daily at 3PM - 5PM from Monday, 14th October to Friday, 18th October

 

AGENDA

 

 

Oct 14, 2019:  Planning environments and Managing entities

Agenda: (2 Hours)

  • Module 1 – Platform Overview
  • Module 2 – Data Modelling
  • Module 3 – Model Driven Apps

Oct 15, 2019:  Managing User experience design and implementing security

Agenda: (2 Hours)

  • Module 1 – Configuring Forms, Views, Charts, Dashboards, Reports
  • Module 2 – Canvas Apps (User Experience Design)
  • Module 3 – Platform Security

Oct 16, 2019: Creating and Managing Processes

Agenda: (2 Hours)

  • Module 1 – Business Rules
  • Module 2 – Workflows
  • Module 3 – Microsoft Workflows
  • Module 4 – Business Process Flows

Oct 17, 2019: Platform Integration

Agenda: (2 Hours)

  • Module 1 – Introduction to Integrations
  • Module 2 – Integration with Office
  • Module 3 – Managing Data

            

Oct 18, 2019: Solutions Deployment and Testing

Agenda: (2 Hours)

  • Module 1 – Manage Instances and Applications
  • Module 2 – Manage Solutions
  • Module 3 – Perform system administration
  • Module 4 – Documentation and Testing
Lee-ann Dias
BizApps - Partner Technical Architect, Microsoft
ldias
Microsoft

Download the comprehensive guide with all the online learning and intructor led courses for Dynamics 365 for Field Service Functional Consultant Associate. If you have completed the MB-200: Dynamics 365 Customer Engagement Core exam, you are one step closer to achieving your Dynamics 365 for Field Service Functional Consultant Associate certification.

 

The following courses (also available as an instructor led course) will help you prepare for the MB-240

 certification

Lee-ann Dias
BizApps - Partner Technical Architect, Microsoft
ldias
Microsoft

Download the comprehensive guide with all the online learning and intructor led courses for Dynamics 365 for Customer Service Functional Consultant Associate. If you have completed the MB-200: Dynamics 365 Customer Engagement Core exam, you are one step closer to achieving your Dynamics 365 for Customer Service Functional Consultant Associate certification.

 

The learning path for MB-230: Dynamics 365 Customer Service Associate includes the following online courses:

 

Are you ready to get certified? Here are the exam details.

Lee-ann Dias
BizApps - Partner Technical Architect, Microsoft
ldias
Microsoft

Download the comprehensive guide with all the online learning and intructor led courses for Dynamics 365 for Sales Functional Consultant Associate. If you have completed the MB-200: Dynamics 365 Customer Engagement Core exam, you are one step closer to achieving your Dynamics 365 for Sales Functional Consultant Associate certification.

 

The learning path for MB-210: Dynamics 365 Sales Associate includes the following online courses:

 

Are you ready to get certified? Here are the exam details.

Lee-ann Dias
BizApps - Partner Technical Architect, Microsoft