Can you choose the device to receive incoming Teams calls on?

[Jethro]

Just wondering if there is a way to choose the device you receive calls on. Eg if you have a desktop, a virtual machine an ipad and a phone all signed into teams an incoming call rings all the devices, but there is lag on the call ringing and sometimes one device doesn't even ring.

Ideal solution: being able to select the device I want to receive calls on.

Is there a way to just have the mobile app ring on the phone

I have customers with this scenario as well.

[Jethro]

Thanks Jason

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/41364076-allow-users-to-select-devices-to-receive-calls-on

Cheers

[Jason]

Hi Tim,

I agree with you and I think it's a good idea. Post the link back here and I'll vote it up for you.

Cheers,

Jason

Jason Childs
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[Jethro]

Thanks Jason
The problem is not all devices ring at the exact same time, and sometimes some don't ring at all - due to power settings, sleep, recent activity, wifi or data signal etc
I have clients who want to just have it ring on the handset or desktop, not everything!
Ill submit a request - thanks.
Tim

[Jason]

Hi Jethro,

Teams will ring on all devices that account is signed into. You then choose on which device to answer the call. This is by design.

However you can submit a feature request at Teams User Voice. https://microsoftteams.uservoice.com/

Jason

[Andra]

@Jethro good day!

That is a good question! 

I am not sure if anyone here has experienced that or found a solution.

You can look up this thread on the Tech Community .

Thanks

Andra