MSP Account Verification issue
My MS Partner Portal is recently reporting an "Account Verification" issue, and won't let me renew / agree to the Microsoft Partner Agreement. Per online instructions I've uploaded business and domain verification documents, via the Portal, but the "Legal Info" section is still stuck at "Employment Verification".
I have called 132058 (3,1), which just has a recorded message that no-one is available for Partner Support, and to lodge an online support request on the Partner Portal.
I lodged a support ticket request (Ticket ID2101250010000248) on the Partner Portal 10 days ago which remains open with no response and further requests for an update remain unanswered.
This is urgent, as I haven't been able to renew and benefits have expired, impacting customer relations. Could a Microsoft Representative contact me urgently to resolve?
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